OptionalopenedFixed at first emission; age the issue from this, not from the read.
OptionalissueOptionalexternalInert correlation text. Never dereference or resolve it.
OptionalreportingOptionaloperationsSeller's advertised human escalation path. Display metadata only: agents MUST NOT fetch the URL, send protocol traffic to it, or treat either value as a credential.
True when recommended_action is in the contact_* family.
A seller-reported issue the buyer may need to put in front of a human, carried with the escalation destination so an SDK user can page someone without re-reading the capability document.